What this service can include
- Twin through king mattresses
- Foam, hybrid, and innerspring mattresses
- Interior or curbside carry-out when the route is safe
- Loading and transport for accepted items
Boundaries to confirm
- Hazardous or contaminated material
- Items not disclosed during the scope review
- Guaranteed recycling or donation when no facility accepts the item
What changes the estimate
- Mattress size, type, and condition
- Floor level, stairs, elevator, and doorway clearance
- Carry distance and parking or trailer access
- Number of mattresses and related bed pieces
Prepare the route
Send a full item list and wide photos of the room, narrowest door, tightest turn, stairs or elevator, exterior path, and legal parking position. Remove small breakables, secure pets, and identify anything sharp, wet, unstable, powered, attached, or unusually heavy.
How the conversation should work
Start with the address and item list. The company confirms coverage and whether the described items can be accepted. The final scope should identify carry-out, disassembly, exclusions, loading, and the expected disposition route before work is scheduled.
Frequently asked questions
Does this page guarantee acceptance?
No. Item condition, access, address coverage, and current receiving options must be confirmed for the actual job.
Should I move everything to the curb?
Only if you can do so safely and the property and local rules allow it. Interior pickup may require more access detail but can avoid an unsafe customer lift.
What photos are most useful?
Show the whole item, its label if available, the room, every turn, stairs or elevator, and the complete path to the loading point.